What exactly is feedback? We hear this term all the time, but do we truly know what it is and why it is so important? Feedback shows a pathway for betterment. Effective feedback, both positive and negative, is widely used as a management device by professionals. Top performing companies remain on top as they consistently search for ways to make the best company even better. A focus based on true feedback, across the organisation including customers, employees, clients, etc. helps in continuous improvement.
1. Motivation: Feedback can actually motivate employees. They feel valued and appreciated by the feedback they get from their managers. Any feedback from clients, suppliers, stakeholders can be used to motivate and build better work relations. Feedback is often taken as criticism. Negative feedback helps to formulate better decisions to improve and increase performance.
2. A Tool for Continued Learning: Feedback helps in aligning goals, creating strategies, develop products, improve service and relationships, and much more. Continuous learning is the key to improvement. Invest time in learning and asking about an employee’s experience with your organisation. This investment can save time in the long run.
3. Elevates Engagement: Employees seek feedback; regular feedback is essential for their professional growth. Consistent communication between an employee and manager helps in higher engagement. Correct feedback can motivate staff to perform better and can be a tool for building and maintaining communication. A performance management program can help in promoting and improving employee engagement.
4. Improves Work Relationships: Feedback can open all communication channels in the workplace. It is useful in avoiding conflicts or tension between employees. Feedback is one way of getting things out in the open so that there would be no issues. Small issues can be resolved before they get a chance to grow into something bigger. If employees get feedback on their performance, they may improve on their job roles. An organisation needs a healthy open culture where employees can give and receive feedback on a regular basis.
These best feedback practices can help you in work and life. Use these ways to be proactive in your organisation and make your workplace better and improve your skills. Promote feedback within your team and give time to get used to open-minded and new feedback friendly environment. Give time for a feedback session in your organisation. Include feedback sessions in your planning process.
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